Privacy Policy

Effective Date: 06/01/2025

Lone Wolf Off Road (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, mobile applications, social media, and any communication channels we operate, including SMS/text messaging. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We collect the following types of information when you interact with us:

A. Personal Information

Name
Phone number
Email address
Mailing address
Payment information
IP address
User-generated content (e.g., reviews, inquiries)

B. Non-Personal Information

Browser type
Device type
Pages visited
Time spent on site
Referring URL

2. How We Use Your Information

We use the information we collect to:

Fulfill orders and provide services
Communicate with you, including via text/SMS
Respond to inquiries and support requests
Send marketing messages (with your consent)
Personalize your experience
Comply with legal obligations
Improve our services, website, and offerings

3. SMS/Text Communications

By providing your phone number, you consent to receive text messages from Lone Wolf Off Road, which may include order updates, promotional messages, or customer service outreach.

Text Message Terms:

Message and data rates may apply.
You can opt out at any time by replying “STOP”.
For help, reply “HELP” or contact us at (702) 660-3134
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Consent to receive texts is not a condition of purchase.

All SMS communications are compliant with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

Service providers (e.g., payment processors, email/SMS platforms)
Legal authorities (when required by law)
Business partners (only with your consent)
Affiliates under common ownership

All third-party partners are required to protect your data according to this Privacy Policy and applicable laws.

5. Your Privacy Rights

Depending on your location, you may have the right to:

Access and obtain a copy of your personal data
Correct or delete your personal data
Opt-out of marketing communications
Restrict or object to how we use your data
Withdraw consent at any time
Request data portability

To exercise your rights, email us at info@lwoffroad.com.

6. Data Retention and Security

We retain your information only as long as necessary for the purposes described. We use industry-standard security protocols (SSL, encryption, access controls) to protect your information.

7. Cookies and Tracking

We use cookies and similar technologies to:

Analyze website traffic
Enhance your experience
Personalize content and ads

You can manage cookie preferences through your browser or by using our cookie banner.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us personal information, please contact us immediately.

9. International Users (GDPR Compliance)

If you are visiting from the EU/EEA or other regions with data protection laws, please note that your information may be transferred to, stored, and processed in the United States or other countries. We ensure adequate protection through standard contractual clauses or equivalent legal safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our services constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Lone Wolf Off Road
1201 American Pacific Dr ste b, Henderson, NV 89074
Email: info@lwoffroad.com
Phone: (702) 660-3134